About Us

Med Mart Ltd is a registered online pharmacy (distance-selling pharmacy) based in England and regulated by the General Pharmaceutical Council (GPhC).

We specialise in the dispensing and delivery of NHS prescription medicines, primarily to care homes and residential care settings, as well as to eligible individual patients.

Our pharmacy operates remotely and provides medicines by delivery. We do not offer walk-in services, face-to-face consultations or routine collection of prescriptions from our premises.

All medicines supplied by Med Mart Ltd are dispensed only against a valid prescription issued by an authorised prescriber. This includes NHS prescriptions and private prescriptions that comply with applicable UK legislation and regulatory requirements. All prescriptions are subject to professional clinical and legal checks by our pharmacists before medicines are dispensed and supplied.

Our pharmacists and pharmacy team are committed to providing safe, effective and patient-centred pharmaceutical care while complying with the standards set by the General Pharmaceutical Council (GPhC), NHS England and all applicable UK legislation.

Our pharmacy dispenses medicines in response to valid prescriptions issued by authorised prescribers. While the majority of prescriptions are NHS electronic prescriptions received from GP surgeries and other authorised NHS prescribers, we also dispense medicines against valid private prescriptions. We do not provide face-to-face consultations or walk-in pharmacy services.

Services We Provide

We specialise in the dispensing and delivery of NHS prescription medicines to care homes and eligible individual patients. We do not provide private prescribing services, travel vaccinations, aesthetic treatments, or other private clinical services.

Med Mart Ltd provides:

● Dispensing of NHS prescriptions received from GP surgeries and other authorised NHS prescribers

● Dispensing of valid private prescriptions issued by authorised prescribers, subject to applicable legal and professional requirements.

● Delivery of prescribed medicines to care homes and eligible individual patients within our designated delivery area. Our pharmacy primarily serves North London, London, Hertfordshire, Bedfordshire, and

surrounding areas within approximately a 40-mile radius of our pharmacy premises. Deliveries are made by our own trained delivery drivers.

●Pharmacy support and advice relating to medicines dispensed by Med Mart Ltd, where appropriate.

We do not provide:
 

• travel vaccinations;
 

• travel health clinics;
 

• private consultation services;
 

• aesthetic treatments
 

• Over-the-counter (OTC) or pharmacy Pharmacy (P) medicines for purchase either online through the website or in person at the pharmacy.
 

• Walk-in pharmacy services or in-person
 

• any service requiring patients to attend the pharmacy in person.

Prescription Requirements

All medicines supplied by Med Mart Ltd are dispensed only against a valid prescription issued by an authorised NHS prescriber.

We do not prescribe medicines ourselves and cannot dispense medicines without receiving a valid prescription.

Receipt of a prescription does not guarantee supply. Every prescription is clinically checked by a registered pharmacist who may contact the prescriber if clarification is required or where it is considered necessary for patient safety.

Delivery Service

As an online distance-selling pharmacy, Med Mart Ltd provides medicines by delivery only and does not offer routine face-to-face collection or consultation services.

Patients and care homes are responsible for ensuring that delivery information is accurate and that someone authorised is available to receive medicines where required.

Any shortages, damaged items or delivery discrepancies should be reported to Med Mart Ltd as soon as reasonably possible after receipt.

Care Home Services

The majority of patients served by Med Mart Ltd are residents of registered care homes.

Care homes are responsible for:

• ensuring prescription requests submitted to GP surgeries are accurate;

• checking medicines immediately upon delivery;

• securely storing medicines in accordance with applicable legislation;

• maintaining Medication Administration Records (MAR charts) and Controlled Drug records where required;

•promptly notifying Med Mart Ltd of missing, incorrect or damaged medicines.

Med Mart Ltd will dispense medicines strictly in accordance with prescriptions issued by authorised prescribers and applicable legal requirements.

Clinical Responsibility

Patient safety is our highest priority.

Our pharmacists exercise independent professional judgement in every supply of medicines. We reserve the right to delay or refuse to dispense a prescription where there are legitimate clinical, legal or patient safety concerns.

Where appropriate, we may contact the patient’s GP surgery, prescriber or care home to resolve any concerns before medicines are supplied.